Support Status of Software for UW Employees

UW Information Technology Provided Applications

Assistance with UW IT Provided Applications is provided by the IT Help Desk (http://www.uwyo.edu/infotech/support/helpdesk.htm). If you need assistance contact your user consultant or call the Help Desk at 766-HELP (4357), option 1.

Microsoft Office Suite & Applications	Support Status
Office Enterprise 2007	on-going
Office 2003 Professional	on-going
Office 2008 for Mac	on-going
Office 2004 Standard for Mac	on-going
Office XP Professional		support ends May 15, 2007
Office XP with FrontPage 2002		support ends May 15, 2007
Office 2000 Professional		support ends May 15, 2007
Office 2000 Premium		support ends May 15, 2007
FrontPage 2003	on-going
FrontPage 2002		support ends May 15, 2007
Visio 2007 Professional	on-going
Visio 2003 Professional	on-going
Adobe Software	Support Status
Acrobat Professional 8 for Windows	on-going
Acrobat Professional 8 for Mac	on-going
Acrobat Standard 8	on-going
Acrobat Professional 7.0	on-going
Acrobat Professional 7.0 for Mac	on-going
Acrobat Standard 7.0	on-going
Creative Suite 2.3 Upgrade	on-going
CS3 Design Premium	on-going
CS3 Design Standard	on-going
Illustrator CS3 Win and Mac	on-going
Illustrator CS2	on-going
Illustrator CS2 for Mac	on-going
InDesign CS3 Win and Mac	on-going
InDesign CS2	on-going
InDesign CS2 for Mac	on-going
Photoshop CS3 Win and Mac	on-going
Photoshop CS2	on-going
Photoshop CS2 for the Mac	on-going
GoLive CS2	on-going
GoLive CS2 for Mac	on-going
Antivirus Software	Support Status
Trend Micro OfficeScan	on-going
Connectivity Software	Support Status
Exceed 2008	on-going
Exceed 2007	on-going
Exceed 10		support ends September 10, 2007
Virtual Private Networks (VPN) for Windows	on-going
Virtual Private Networks (VPN) for Unix	on-going
Virtual Private Networks (VPN) for Mac	on-going
Statistical Software	Support Status
SAS 9.1.3	on-going
SAS 8.2		support ends May 15, 2007
SPSS 16	on-going	support ends January 19, 2010
SPSS 15	on-going	support ends August 10, 2009
SPSS 14		support ends April 30, 2008
Operating Systems	Support Status
Windows Vista Ultimate	on-going
Windows XP Professional	on-going
Windows 2000 Professional		Vendor mainstream support ended 6/30/2005. Vendor limited extended support ends 7/30/2010. IT will assist as resources allow.
Windows 2000 Resource Kit		support ends May 15, 2007
Utilities	Support Status
Microsoft Technical Information (TechNet)	on-going	support ends June 2008
ViewMail	on-going

UW Department Provided Applications

UW IT does not provide assistance for the Department Provided Applications. Contact the responsible UW department for information and support for each of these applications.

UW Department Provided Applications	Support Status
ESRI ArcView 3.x and ArcGIS	on-going
ENVI	on-going
Erdas Imagine	on-going
Eve 2 Anti-Plagarism Software	on-going
Maple	on-going

Vendor Supported Applications

UW IT does not provide assistance for Vendor Supported Applications. Contact the individual vendor for information and support for each of these applications.

Vendor Supported Applications	Support Status
Trend Micro ServerProtect	on-going
PC-cillin Internet Security	on-going
Trend Micro OfficeScan Server	on-going