OUTCOMES ASSESSMENT PLAN—COMMUNICATION
I. PROGRAM GOALS
The Communication Program at the
II.
LEARNING OUTCOMES
--Graduates
should have a broad understanding of the many theories applicable to the
communication process and an in-depth understanding of those theories most
applicable to one’s chose field.
--Graduates
should have an understanding of and a demonstrated competence in both oral and
written communication.
--Graduates
should have an understanding of the components utilized in communication
research and an ability to apply this knowledge to an analysis of communication
situations.
III.
PROGRAM OBJECTIVES
--A
demonstrated understanding of communication processes.
--Ability
to produce oral and written communication in a format most applicable to a
student’s area of expertise.
--Ability
to critically analyze communication situations and provide solutions.
IV.
METHODS
A. Internships. Roughly 40 students are engaged
in internships in any given semester (120 students per year in a department
with 300 majors). This number represents the vast majority of our majors over a 4-year
span meaning that we have a very large and valid sample from which to assess
student success. A representative sample of internship materials will be
analyzed by members of the department’s assessment committee (which includes
the internship director) as a measure of student success.
1, Portfolios.
Every intern is required to submit a portfolio containing a representative
sample of the work produced during the internship. These portfolios will be
analyzed to determine competence in the student’s area of expertise.
2. Student Self-Assessment. At the
end of their internships, all students write a final paper that analyzes how
well the program prepared them for a work-related experience. The assessment
team will analyze these papers to determine how well students feel they are
prepared for their careers.
3. External evaluation. All interns
are required to work under the direction of supervisors. All supervisors fill
out an evaluation form that provides feedback on the knowledge and skills that
the students bring to the work situation. This feedback will be analyzed by the
assessment team as part of the assessment process.