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University of Wyoming

MISSING A PACKAGE?

Step One Call the company that you are expecting the package from and get the:
  • Tracking Number
  • Company the package was shipped with (UPS, FedEx, etc.)
  • Date it was shipped from their business
Step Two Call Shipping and Receiving and ask that a tracking number for a missing package be looked up.
  • S&R will track number on line (you may do this before calling S&R if you wish).
  • S&R will check the signature and date of receipt.
  • S&R will track receipt into warehouse, what department it went to, and who signed for it.
  • S&R will pick up mis-delivered packaged and deliver to you.