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University of Wyoming

Request Methods based on type of work


General Maintenance and Repair
Option 1: Select "Sign onto AiM" from the menu on the right to enter a customer request directly into the Physical Plant work order system, allowing you to track the status of your request and review detailed cost information.  Please contact Becky Cross at 307-766-4370 if you are interested in obtaining a login ID.

Option 2: Select "Maintenance WO Request" from the menu on the right to send an email notification to the Physical Plant Service Desk for general maintenance and repair of campus facilities.  A copy of the email will be sent to the requestor if a valid e-mail is provided.  The Service Desk will enter the request into the Physical Plant work order system for assignment and scheduling.

Option 3: Select "Service Desk" from the menu on the top for additional ways to contact the Service Desk.

Key Cutting

Key Cutting requests must be submitted to the Service Desk on department letterhead signed by the dean, director, or department head.


Request for Estimate
The Request for Estimate form (RFE) is the starting point for requesting formal estimates from Facilities Engineering.  Once the RFE has been completed, approved, and returned to the Physical Plant, the information is entered into the Physical Plant work order system for assignment and scheduling.  Complete forms can be faxed to 307-766-4040, emailed to cgarman@uwyo.edu, or sent to the Service Building attn: Candace Garman.      Download RFE Form


Project Express
If a customer does not wish to have a formal estimate completed for billable non-maintenance work, they can request a Project Express, which bypasses the time required to estimate RFE projects, but still must be scheduled according to the shops' current workload. Since the work is not formally estimated, the requestor is responsible for all charges when the work is complete.  Contact Candace Garman at 307-766-6883 or email cgarman@uwyo.edu to request a Project Express.

Moving Services
The Moving Services Request form is used to request specific moving services from the Physical Plant Moving Services.  Please note that beginning July 1, 2004, some moving services are now classified as reimbursable services.  Under this new structure,  the requesting customer will be billed for the work performed by the Moving Services.  Completed forms can be faxed to 307-766-4040, emailed to moving@uwyo.edu, or sent to the Service Building, attention: Moving Services.  Download Moving Form