Microsoft Outlook 2003

The only way you are going to be able to improve the way you manage information, communicate with others, and organize your work with Outlook is if you know how to use it! This comprehensive course enables you to master all the functions of the most powerful collaboration tool available today.

Whether you are new to Outlook, upgrading from a previous release or need to obtain your MOS certification, through step-by-step instructions, this course enables you to master Outlook 2003.

Instructor: Diane Poremsky

Author of Microsoft Press's Outlook books
Internationally recognized Outlook expert
Industry Leading IT Trainer
Microsoft Certified Instructor

Course Outline

Outlook 2003 Level 1

Introduction to Outlook

Starting Outlook
Getting to Know the Outlook Interface
Exploring Outlook
Using the Reading Pane
Creating New Folders
Using a Toolbar
Using Outlook Today
Using Views

Sending Email

Composing a New Message
Formatting a Message
Replying to & Forwarding Messages
Redirecting Responses Automatically
Message Options
Attachments

Using Address Books

Adding & Editing a Contact
Sending a Message from the Address Book
Creating & Using Distribution Lists
Importing & Exporting Address Books
Displaying Contacts in Various Views

Printing in Outlook

Printing Items in Outlook
Print Options

Cleaning up Outlook

Deleting Items
Recovering Deleted Items

Getting Help

Getting Help & Online Help

Outlook 2003 Level 2

Using the Calendar

Setting Up your Work Schedule
Calendar Views & Display Options
Additional Display Settings
Other Users’ Folders / Shared Calendars

Planning Meetings & Appts.

Creating, Editing, & Recurring Appts.
Setting Appt. Reminders
Meeting Requests
Finding an Appointment

Using Tasks

Creating a Task
Task Request
Scheduling Time for A Task
Setting Task Default Options

Using the Journal

Creating a Journal Entry
Creating Automatic Journal Entries
Editing a Journal Entry
Working with Journal Entry Views

Using Notes

Creating & Using Notes
Configuring & Viewing Notes

Organizing Messages

Using Organize
Creating Personal Folders
Moving & Copying Messages
Automating Your Mailbox

Toolbars

Customizing Tool Bars
Creating a New Toolbar button

Customizing Views

Creating Custom Views
Using Views

Using Outlook’s Anti-Spam Tools

Enabling Outlook’s Junk Email

Assigning Delegates

Delegate Permissions
Sharing Folders

Outlook 2003 Level 3

Advanced Mail Message Options

Automatic Spell Checking
Creating a Signature in Outlook
Setting the Default Message Font
Setting the Default Stationary

Finding, Recalling, & Resending Messages

Finding Mail Messages
Using Activities Tab
Search Folders
Recalling & Resending

Archiving Outlook Data

Using AutoArchiving
Retrieving Archived Items
Disabling AutoArchive
Setting Archive Properties for Items

Public Folders

Creating a Public Folder
Public Folder Conversations
Public Folders

Multiple Email Account

Creating Additional Email Accounts