Information Technology Support Services Plan
The Division of Information Technology is planning for technology
services that will be provided to the university community through 2010.
The Division’s focus is on cost-effective technology support for the
university’s implementation of the Academic Plan through programming
efforts, personnel assignments, and budget commitments that will advance
the objectives and support the mission of the university.
The planning process used to develop action items for the IT Draft SSP
included unit self-studies, surveys of students, faculty and staff, and
the results of a review of technology services (ITSR) by the consulting
firm of RSM McGladrey, Inc. Action items in the draft reflect needs, not
implementation strategies or available funding. Action items that rose
to the level of the division plan will be considered for funding ahead
of departmental action items that are not included in the division plan.
Action items will move forward for study or implementation only as
alternatives are explored and funding is available. Some divisional
action items are derived from departmental action items based on needs
identified in the unit self-studies; others are tied to Academic Plan
action items or the ITSR; and, still others reflect needs expressed by
students, faculty and staff.
The campus community’s suggestions are an essential component of the
planning process. Please click on the link below to view IT’s progress
on the Action Items of the UW Support Services Plan for which IT is
responsible for or is assisting other Divisions to implement. You may
also review the Information Technology Support Services Plan,
departmental draft plans and unit self-studies are provided for
background information and detail by clicking on the links below.
Information Technology Progress on UW Support Services Plan Action Items
Information Technology Division Support Services Plan
Business Services
Client Support Services
Information Services
Telecommunications and Systems Support Services