|
PC/Apple
Maintenance
|
Rate
|
|
Time and materials
(1/2 hour minimum) |
$40 per hour
|
|
Warranty Assistance Program through PC Maintenance (plus
labor and shipping, as applicable)
|
$25 per year
|
Non-software installation or setup
(1/2 hour minimum) |
$40 per hour
|
|
|
|
Software
|
Rate
|
|
Microsoft Select Program
|
see current price lists
|
|
Exceed for Windows
|
$180
|
|
Exceed maintenance program (current version upgrades)
|
$27 per year
|
|
SAS |
no charge |
|
SPSS |
$135 per year
|
|
Adobe software
|
see current price list
|
|
 |
|
Special Accounts
|
Rate |
|
Special computer accounts
|
$5 per month (6 mo. min.*)
|
|
Exchange email-only account
|
$3 per month (6 mo. min.*)
|
|
FTP-only account
|
no charge**
|
* 6 month minimum payment does not apply to UW affiliates
** reasonable justification required
|
| |
|
|
Consulting Fees
|
Rate
|
|
Information Systems |
|
|
General consulting
|
$35 per hour
|
|
Oracle consulting
|
$50 per hour
|
|
Telecommunications & Systems Services |
|
|
General consulting |
$50 per hour
|
|
|
|
Student Computer Labs
|
Rate |
|
Printed pages
|
$.05 per page
|
|
Color laser prints (white paper)
|
$.25 per page
|
|
Color transparencies
|
$1.25 per page
|
|
Lab node installation
|
$15 per hour
|
|
Lab staffing, per staff member
|
$6 per hour
|
|
Lab software installation
|
$15 per hour
|
UWStudent lab account setup for conferences,
per individual |
$5
|
|
Warranty maintenance of lab node
|
$25 per year
|
|
Non-warranty maintenance of lab node
|
$15 per hour
|
|
Fraternity/sorority computer network setup fee
|
$35 per hour
|
|
Setup/maintain departmental laptops for student use |
|
|
Setup fee |
$15 per hour |
|
Maintenance fee |
$50 per fiscal year |
|
|
|
Training
|
Rate
|
|
Workshop sessions offered by IT professionals
|
$15 - $50 per class
|
|
Specialized training
requests
|
more Information
|
|
Workshop modules only
|
$25-$45
|
|
|
|
Miscellaneous
|
Rate
|
|
Late return fees for software and hardware
|
$30
|
|
Client hard drive backup/restore of data
|
$35 per hour
|
Restoration of user deleted data on all IT servers
(see note 4,
below)
|
$40 per hour
|
Restore student network connection, per incident
(plus parts)
|
$25
|
Ethernet jack activation, student computer lab
(Minimum of 6
activations. Building wiring extra, if needed.) |
$75 per activation
|
|
Unsupported standards (hardware and software) installation and
configurations
|
$35 per hour
|
|
H.323 Video Endpoint DID Number
|
$5.00
|
|
| |
|
-
Charges for new wiring and line
repair include labor ($35.00/hr) plus materials. Cost estimates
are provided at no charge for new wiring and cabling.
-
One-time charges do not apply
for disconnection of any type of service.
-
Telephone sets are provided to
departments as part of the monthly line charge. All damaged,
lost or stolen telephone sets are the responsibility of the
department being billed. Departments are charged for repair or
replacement of any damaged or stolen telecommunications
equipment and telephone sets issued to them.
-
All servers including: UW
Student, UW Administrative, and WWW
100 Mbps service
is not available in all campus locations
|
