Email at UW
Information Technology provides easy-to-use email programs for students, faculty
and staff at the University of Wyoming. These programs are available for terminal users, as
well as personal computer users. For information about accessing UW
email accounts through a Web browser see Email
on the Web.
Several different electronic mail programs are available to University of Wyoming
faculty, staff and students. Some of these are mainframe computer programs. Others run on
desktop computers. For additional information on how to install and use email programs,
visit the How To documents index.
Microsoft Outlook
This program is the recommended email program for university faculty and staff
and students using
Windows 98, NT, 2000 or XP. Instructions for installing and using this software are
available on the Email Help page.
All UW faculty, staff and students automatically receive an Exchange (MS Outlook) email account on the UWyo domain.
Contact your user consultant for
more information.
Generic mailboxes are Microsoft Exchange mailboxes that are not associated with a
particular user. Generic mailboxes can be used for ongoing university functions or special
projects where one or more individuals need to share a common mailbox. The 'from' field in
email sent from a generic mailbox can contain the name of the mailbox, for example -
'registrar@uwyo.edu'. To request a generic mailbox contact your Departmental Consultant or
the Call Center at 6-4357 (6-HELP).
More and more computers are being attached to the campus computer network. This includes
NT servers, workstations, microcomputers, IBM mainframes, and other devices. With this comes
the need to communicate via email using addresses that the network can find.
To make sure your email is received, you must add @uwyo.edu to the
username. For example, if you are sending email to userhelp, you must
address it to userhelp@uwyo.edu to make sure this person receives it.
There are still situations where your email will be delivered even if you do not use @uwyo.edu
but this may change at any time. To make sure your email is delivered all the time, you
should always use @uwyo.edu
Email systems have become more complex because multiple mail systems
are now supported on multiple computers.
A central email gateway has been installed in order to simplify this situation. The
central email gateway allows each email user at the university to have a single address and
facilitates sending all of the user's email to a single computer.
For example, suppose John wishes to read all of his email on a single computer, through Outlook
accessing the Exchange server, and he wishes to advertise a single email address regardless
of where he reads his email. Utilizing the central email gateway, John could advertise a
single email address, JDoe@uwyo.edu and could have all of his
email delivered to the computer of his choice. He could still send email from each of the
different computers and his outgoing email would all have a return address of JDoe@uwyo.edu regardless of the computer used to originate the mail.
Your user consultant can assist in setting your email
preferences to direct your email to a particular program.
Email aliases allow mailboxes to be known by more than one name. Using email aliases for example,
John Doe (whose username is jdoe) could receive email sent to jdoe@uwyo.edu or john.doe@uwyo.edu. Email sent from John Doe's mailbox will contain 'jdoe@uwyo.edu' in the 'from' field, however John can set the 'reply to' address to any address he desires. Email aliases must be in the form
firstname.lastname@uwyo.edu or nickname.lastname@uwyo.edu with a nickname that is currently registered with HR.
Email aliases will incur a one time charge of $10. Users can request email aliases by contacting their
departmental user consultant.
Email lists (a.k.a. listserves) allow email sent to a particular address to be
distributed to multiple mailboxes. For example, mail sent to 'uw-faculty@uwyo.edu' can be
redirected to multiple individual mailboxes that have been subscribed to this list. Email
list names must contain a hyphen in order to avoid conflict with other accounts, and to meet
technical requirements of the list management software. Names must begin with an alphabetic
character, may contain alphanumeric and/or hyphen characters, and end with an alphabetic
character.
Email distribution lists are free of charge with reasonable justification. Users can
request new lists by using the Distribution List Request Form or
by emailing postmaster@uwyo.edu.
For more information about subscribing and unsubscribing to
distribution lists see How to Subscribe/Unsubscribe to a UW Majordomo E-mail Distribution List.
Email Storage Allocations and Message Size Limits
The default storage size allocated for each user’s mailbox is 100 MB.
More information about data
storage
If you receive Over Quota error messages or email warnings see
How to Resolve Over Quota Problems for Personal and Group Warehouse
Storage
(http://www.uwyo.edu/AskIT/displaydoc.asp?askitdocid=287&parentid=1).
Individual email messages sent or received through the UW email systems are limited to
50
Mb. Attached files are the most common cause of large email message sizes.
Email forwarding can be set locally in Outlook. See
How
to Forward/Redirect Your UW E-mail for instructions. Please note that no copies of any email forwarded to a non uwyo.edu
address will be maintained on any of UW’s servers. If you need to
maintain a copy of you forwarded email on UW’s servers read
How
to Forward/Redirect Your UW E-mail document for directions. Additionally, UW recommends that
you do not forward your mail to an off site address as we can not guarantee security,
reliability or usability of any entity not controlled by UW.
There are several ways to locate an email address for a UW Employee. Most addresses are
located on Outlook/Exchange, using the Global Address List.
You can also use the University Directory to locate UW employees.
If the party you are looking for is not associated with the University, there are email
directories available on the web to assist you in finding addresses. The resources page lists a few of these directories.
If you can not find your answer here, please feel free to contact your user consultant.
