Telephone Services for UW Faculty and Staff 

Employees that are either living in university housing or working from an office on-campus can use these services. Be aware that departments may provide some or all of these services in your office.

Employees must sign a contract in order to receive personal long distance and related telephone services. To order new phone lines or any of the services below, visit Telecom Help Desk, ITC, Room 160, or call the Telecom Help Desk at 766-4357, option 2, during normal business hours.

Long Distance

UW employees residing or working on-campus are eligible for University of Wyoming long distance service. Employees are issued a calling card number for placing necessary personal calls while at work. If employees are living in university housing they may request to be hooked up with direct dial. A completed contract must be returned to the IT Telecom Help Desk to initiate service. Contracts are available at the IT Telecom Help Desk in the ITC, Room 160, or can be requested by calling the Telecom Help Desk at 766-4357, option 2. Long distance service is activated on the same day that the completed contract is received by IT Billing.

• Long Distance Rates
• View/Print Your Telephone Bill Online

Additional Phone Services

The following phone services are available to all on-campus university residents.

Caller ID

Caller ID displays the caller’s number as a call is received. Caller ID is available to university residents for $2 per month with a $5 set-up fee.

Call Waiting/Caller ID

Call Waiting/Caller ID lets you know what number is calling while you are on the phone. Call Waiting/Caller ID is available to university residents. Add Caller ID to Call Waiting for an additional $1 per month. Being able to see the new caller’s number while you are on the phone eliminates the risk of missing important calls. Note:

• All phone numbers may not show up on caller ID or call waiting/caller ID services.
• UW residents must have their own Caller ID or Call waiting/Caller ID boxes.

Voice Mail (Unified Messaging)

Voice mail is an electronic messaging system that gives you a convenient, reliable and user-friendly method of communicating with people on and off campus. Unified Messaging voice mail is available to university residents for $6 per month with a $5 set-up fee.

The date-time stamp feature will tell you when each message is received. Messages can be retrieved from any touch-tone telephone.

Unlike answering machines, voice mail has no messy wires, extra equipment or complex instruction manuals. Voice mail has built-in prompts that give you step-by-step instructions. See the Exchange 2007 Unified Messaging Voice Mail page.