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Information Technology Services Review


UW Information Technology Services Review


Background Information

Over the years, the University of Wyoming’s information technology operations and infrastructure have evolved into a large distributed system. The related investments in technology, both in financial and personnel resources, have been substantial. With the growing significance of technology in higher education and to the university and the potential for an associated increase in institutional costs, it is important we have an articulated direction, aligned with university objectives, for the best use of these resources.

The consulting firm of RSM McGladrey was selected to conduct a campus-wide technology services review. The consultants conducted a limited number of departmental interviews to evaluate the departmental needs for information technology services that related to this review.

A UW Technology Services Review Planning Team (www.uwyo.edu/itsr/team.htm) was appointed by President Dubois to guide the review process and then assess the recommendations of the consultants. The Team will provide a measured assessment of the alternative ways of delivering technology services recommended by the consultants. The purpose of this review and our assessment of it does not reflect a specific desire to centralize operations, but to ensure that technology support and services are cost-effective, consistent and that an integrated balance of centralized and decentralized services is achieved.

The consulting firm of RSM McGladrey will soon release the results of their review of UW Technology Services. The results will initially be presented to the UW Technology Services Review Planning Team and other groups on April 28 and 29, 2005. The report will be posted on this Web site after April 29, 2005 for the UW community to review and comment to the Planning Team. The Planning Team will consider the comments it receives in making its recommendations to the President and Executive Council. Ultimately, it is expected that strategic recommendations from the Technology Services Review process will be adapted for inclusion as various action items in the University Support Services Plan.

The Planning Team encourages your comments on the consultants’ findings as they develop recommendations for the university’s future direction for technology. Please use the Comments page to forward your comments to the Planning Team by May 15.
 


Presentation to Campus Interviewees, June 29 and July 2, 2004 (www.uwyo.edu/itsecuredocs/itsr/ppt/ITSRpresentation1.htm)
(UWYO user name and password required. User name format: uwyo\username)

Request for Proposals:
   Word document format
(www.uwyo.edu/itsr/ITSReviewRFP.doc)
   PDF format (www.uwyo.edu/itsr/ITSReviewRFP.pdf)

Response from RSM McGladrey:
(UWYO user name and password required. User name format: uwyo\username)
   Word document format (www.uwyo.edu/itsecuredocs/itsr/docs/RSMresponse.doc)
   PDF format (www.uwyo.edu/itsecuredocs/itsr/docs/RSMResponse.pdf)
 

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